SUPPORT Ordering Info

Support

Ordering Info

PURCHASE ORDER BY FAX (PREFERRED)

Fax: +1-630-238-0074

ORDER ENTRY

Orders are accepted by faxing or emailing your purchase order. A customer service representative will contact you to confirm receipt.

CUSTOMER SERVICE

Toll-Free: USA +1-800-858-8442

BY MAIL

Sales Department
Panasonic Healthcare Corporation of North America
1300 Michael Drive Suite A
Wood Dale, IL 60191

TERMS

Payment: Net 30 Days
Freight: FOB Aurora, IL - Prepay and Add

LEAD TIME

7-10 days ARO for stock items.

PAYMENT

Purchase Order, VISA, Master Card, AMEX

U.S. GOVERNMENT ORDERS

Orders are accepted under GSA contract number: GS-07F-9447S
National Institutes of Health, NIH BPA #263-00047800-02-BPA/B

RETURN POLICY

No returns will be accepted without a Return Authorized number.
A 20% restocking fee plus freight both ways will be charged.

DELIVERY

Freight is delivered with the utmost care from dock-to-dock. If needed, optional Panasonic Inside Delivery Service delivers the product directly to your lab, and includes setting the equipment in place, removing packaging and debris. Please specify your choice on your purchase order and you will be billed accordingly.